How to report cybercrime in Pakistan
In Pakistan, cybercrime complaints are handled by the National Cyber Crime Investigation Agency (NCCIA). Following these steps makes your complaint stronger and helps action happen faster.
The right way to file a complaint
Stop & secure
Stop talking to the scammer or harasser. Don’t delete the chat. If money left your account, call your bank or wallet immediately to block it.
Collect evidence
Screenshots (with date, time and number/username visible), profile links, transaction IDs and a short timeline.
Report to NCCIA
Call the 1799 helpline or file online at nccia.gov.pk. Keep your complaint reference number safe.
Report on the platform
Report and block the account or page on Facebook, Instagram, TikTok or WhatsApp.
Who to contact
NCCIA cybercrime helpline
Hacking, online fraud, harassment, blackmail, fake profiles. Website: nccia.gov.pk
Police emergency
When you or someone else is in immediate danger.
Digital Rights Foundation helpline
Free, confidential guidance for victims of online harassment.
PTA helpline
SIM and telecom complaints. SMS your CNIC number to 668 to see SIMs registered in your name.
Your bank / wallet
First call when money is lost — use the helpline on your card or in the official app.
Digital Guard support
Harassment or blackmail? Our trained team gives confidential guidance and helps you report. Fill the form
Report cybercrime: questions
How do I report cybercrime in Pakistan?
To report cybercrime, contact the National Cyber Crime Investigation Agency (NCCIA): call helpline 1799 or visit nccia.gov.pk. Keep your CNIC, screenshots, profile links and transaction IDs ready before you file.
Is NCCIA the same as the FIA Cyber Crime Wing?
Cybercrime complaints that people used to send to the FIA Cyber Crime Wing are now handled by NCCIA. Use helpline 1799 to report cybercrime today.
What evidence should I keep before I report cybercrime?
Screenshots with the date and time, the scammer’s number or username, profile links, transaction IDs, bank or wallet complaint numbers and a short written timeline. Do not delete the chat.
Can Digital Guard file the complaint for me?
No. Digital Guard is an awareness initiative, not a law enforcement agency. We can guide you through the steps, and for harassment or blackmail our team helps confidentially: open the guide
PECA 2016 protects you
Under the Prevention of Electronic Crimes Act (PECA) 2016, unauthorised access (hacking), electronic fraud, identity misuse, cyber stalking and harming a person’s dignity or modesty online are punishable offences.
This information is for awareness only and is not legal advice. For your case, consult a lawyer or the relevant authority.
Keep ready for your complaint
- Copy of your CNIC and contact number
- Screenshots and profile links
- Suspect’s number / account
- Transaction IDs and receipts
- A dated timeline of events
- Bank or PTA complaint number (if any)